Student Maintenance Rep.

The Student Maintenance Representative (SMR) acts as a liaison between Martel and H&D. They are your point of contact for fire drills, help submitting a work order, questions, comments or concerns about the Martel facilities, or simply raising or lowering your bed.

2019-2020 SMR: Amanda Suarez

512-981-8780, ams21@rice.edu or via Facebook messenger.

Let her know what the issue is and where it is (we love details!) and she’ll help you get it sorted out ASAP or connect you to someone who can help!

Helpful Maintenance Links:

Maintenance Emergencies (ex. heavy leaking) — call the Central Plant: 713-348-4095

General Maintenance Issues Submit a Work Order or email work@rice.edu 

Internet/Computer IssuesOIT Help Desk at 713-348-4357 or helpdesk@rice.edu