The Student Maintenance Representative (SMR) acts as a liaison between Martel and H&D. They are your point of contact for fire drills, help submitting a work order, questions, comments or concerns about the Martel facilities, or simply raising or lowering your bed.
2023-2024 SMR: Azari Gurley
405-406-2209, arg16@rice.edu.
Let him know what the issue is and where it is (we love details!) and he’ll help you get it sorted out ASAP or connect you to someone who can help!
Helpful Maintenance Links:
Maintenance Emergencies (ex. heavy leaking) — call the Central Plant: 713-348-4095
General Maintenance Issues — Submit a work order by emailing work@rice.edu with the following:
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- Name of student
- College
- Room
- Problem that is occurring
- A Picture if possible
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Internet/Computer Issues — OIT Help Desk at 713-348-4357 or helpdesk@rice.edu